Social Cascade

Social Cascade is the only AI-powered social media management tool for healthcare. Our solution enables healthcare providers to effortlessly engage in timely, proactive communication, keeping patients aware of what’s going on–and going around–in their community. 

For the first time, you can meet patients on the social media platforms they’re using daily to search for health-related information; you don’t need a social marketing background or team to do it. Our intelligent and frictionless approach means year-round connection with patients to increase patient satisfaction and allow you and your staff to spend more time with patients and less time fielding phone calls and portal messages. 

Social Cascade operates through an innovative collective impact model grounded in proven methods for fostering meaningful patient connections. We partner with leading national and local community health organizations already creating reliable, trustworthy patient content. Then, curated content is evaluated, tagged, and organized into our proprietary repository. That means providers can simply subscribe to the organizations they know and trust. That’s it; you go about your day job while Social Cascade’s patent-pending AI engine takes over from there.

By tapping into thousands of data points, Social Cascade discovers and prioritizes content topics that matter most to your patients. Is RSV on the rise in your community? Sources such as syndromic surveillance data automatically notify our algorithm to prioritize posts designed to inform parents on how to treat symptoms at home and identify warning signs of respiratory distress. Similar adjustments are made for seasonal topics, such as sun and water safety in the summer, and current events such as back to school.

But remember, you know your patients best and maintain complete autonomy over your social channels. Want to adjust topic priority? Want to post that you’re closing early for snow? Social Cascade makes it easy to make modifications with a click of a button.

Younger generations identify social media as their number one source of health information. If you’re not actively meeting them there, someone else is. With Social Cascade, you no longer have to sacrifice precious clinic or after-hours time for social media management. Spend more time with your patients today, and we’ll ensure you continue supporting them tomorrow.